EXPERTISE BY TOPIC AREA


Business and Organizational Development

Business and organizational resilience

Creating a positive, collaborative workplace

Effective delegation

Networking skills

Customer service best practices

Communication skills

Performance evaluations

Conducting meetings

Business prosperity

Employee retention

Keys to productive relationships

Dealing with difficult or challenging people

Business etiquette

Staying motivated

Business loyalty

Improving workplace cultures

Winning “hearts and minds”

Transformative leadership

Marketing strategies

Sales skills

Profit building techniques

Employee engagement

Conflict prevention / resolution

Adaptive leadership

Assertiveness

Hiring, training, and keeping good employees

Leadership…and championing change

Ethics and ethical behavior

Ending gossip

Mediation skills

“Crowdthinking”

Coaching and mentoring skills

Advanced leadership

Stress management

Understanding workplace personality dynamics

 


Childcare

Ending and addressing gossip

Restoring morale after incidents

Motivation and passion

Improving your program or centre with higher standards

Embracing change

Professionalism

Respect and respectful behaviour

Strengthening workplace relationships

Positive thinking / ending negative thinking

Teamwork

Better partnerships – staff and parents

Presenting constructive advice

Delegation skills

Hiring, training, and keeping good employees (ECE's)

Communicating effectively with parents and staff

Positive workplaces

Effective stress management

Championing change

Setting boundaries

How does learning happen - The four foundations

Handling change "overload"

Motivating your team

Managing and leading an intergenerational team

Teambuilding

Respect and belonging in the workplace

Self-Esteem

Assertiveness

Workplace personality dynamics

 


Improving Relationships

Respectful communication

Strengthening workplace relationships

Dealing with difficult people

Difficult conversations / using softer language

Mediation skills

Ending gossip and bullying in the workplace


Interpersonal Communication

Strategies for communicating effectively, assertively, and clearly

Speaking and presentation skills

Leadership and supervisory skills

Delegation skills 

Leadership agility

Identifying, redefining, and adapting your leadership style

Inspiring your team 

Transformative leadership

Assertive communication

Leadership in changing times

Supervisory skills

Managing and leading an intergenerational team

Coaching and mentoring

Managing Stress

Meetings with a mission

Motivating your staff

Understanding and inspiring millennials

Addressing and correcting poor workplace attitudes

Aspirational leadership

 


 

Libraries

Identifying and Adjusting service delivery

Working with constant change

Dealing with difficult People

Stress management

Customer service

Workplace personalities

How to inspire the best in others

Employee engagement

Positive attitudes

Sustainable morale

Aspirational leadership

Respectful communication

Strengthening workplace relationships

Addressing and correcting poor workplace attitudes

Leading effective meetings


 

Managing Change

Thinking and working your way through change

Managing and mastering change


 

Morale and Engagement

Workplace happiness

Inspiring excellence

Employee engagement

Positive attitudes

Sustainable morale


 

Motivation and Positive Attitudes

STOP That Stinkin’ Thinkin

Another Bad Hair Day: How to Roll with Life’s Ups and Downs and Come out a Success

"...And Other Duties as Assigned"

Laughing at Stress: Humour in Times of Change

Twelve Common Monkeys of Life and Work and How to Get Them off Your Back

How to Motivate Yourself to Stay Positive, Focused and Energized

Supercharging Your Self-Esteem

 


Public Sector

Professionalism

Performance reviews

Leadership skills – basic to advanced

Supervisory skills – basic to advanced

Communicating assertively with respect

Customer service excellence

Interpersonal skills

Dealing with difficult people

Preventative service strategies

 


Retirement / Long-Term Care

Performance reviews

Delegation skills 

Leading staff meetings

Effective one-on-one meetings

Teamwork

Positive workplace attitudes

Respect

Dealing with difficult people

FISH Philosophy

Understanding people

Workplace culture improvement

Transformative leadership

Assertive communication

Motivating your team  

Employee engagement

Positive attitudes

Sustainable morale

Hiring, training, and keeping great employees

Managing change

Identifying, redefining, and adapting your leadership style

Wellness in the workplace

 Strategies for communicating effectively, assertively, and clearly

Motivating people

Deliver exceptional service


 

Time, Task Management / Work and Life Balance

Work / life balance

Wellness strategies

Life changing choices  

Time and task management

Stress management


 

Understanding People

Workplace personalities

Effective workplace relationships

 


 

Volunteer Appreciation

A Heartfelt Thanks

…And Other Duties as Assigned

Another Bad Hair Day: How to Roll with Life's Ups and Downs and Come Out A Success

Eight Magic Choices of a Fulfilling Life

Ode to Those Who Volunteer

Making A Difference: Celebrating & Recognizing the Value of Volunteerism & Contribution

Making A Difference…When A Difference Counts the Most

Power of Positivity and Uplifting Spirits

The Sweetest Things in Life

Volunteers Are Our Greatest Natural Resource

Volunteerism: A Celebration of Life

 


 

Volunteer Leadership and Administration

Organizational reputation

Aging volunteers

Motivating and rewarding volunteers

Recruiting, training, and retaining volunteers

Interviewing volunteers

Dealing with difficult volunteers

Delegation skills to volunteers

Organize and conduct effective, productive meetings

Effective volunteer leadership

Coaching and evaluating your volunteers


 

Workplace and Organizational Tools

Leading effective meetings

Time and task management

Goal setting

Personal achievement

Workplace personality dynamics